January on-time performance increases over December

The Air Travel Consumer Report from the U.S. Department of Transportation (USDOT) shows that there has been an overall increase in on-time performance for January 2016 compared to December 2015 and January 2015.

January 2016 on-time performance stood at 81.3 percent. For January 2015, the rate was 76.8 percent, and for December 2015, the rate was 77.8 percent.

For the carriers included in the report, 2.6 percent of the carriers’ scheduled domestic flights were canceled in January 2016. This is an increase compared to the 2.5 percent rate of cancellation in January 2015 as well as the 1.7 percent rate of cancellation in December 2015.

The report has data for chronically delayed flights, tarmac delays, and the causes of the flight delays, all of which are factored into the final report figures. These are on file at the Bureau of Transportation Statistics (BTS), a branch of USDOT.

The consumer report also includes a tally for the service complaints submitted to the Aviation Consumer Protection Division at the USDOT. These complaints cover a variety of topics, like baggage, flight problems, ticketing, reservations, discrimination, refunds, disability, and customer service.

The report also has statistics about mishandled baggage reports from passengers. These include data on oversales, and details about the number of animals that either died or were injured or lost during the flights.

Organizations in this story

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